Highlights
Case study Snapshot
Business Challenge: Streamlining financial and operational processes across four countries – UAE, Qatar, Kuwait, and Oman, while adhering to region-specific VAT and other regulations .
Solution: Implementation of Microsoft Dynamics AX by Emporis to optimise inventory, financial reporting, and intercompany transactions
Results: Improved efficiency, automated processes, and robust regional compliance with tailored solutions for different legal entities
A global food and facilities management services company with presence in over 55 countries was looking for a multi-country, multi-module implementation with comprehensive data migration while adhering to region specific regulations in the Middle East.
The company sought to streamline its financial and operational management across four Middle Eastern countries: UAE, Qatar, Kuwait, and Oman. The organization needed a unified system to manage multiple legal entities, ensuring seamless operations while complying with region-specific regulations and taxation. The existing setup faced challenges in data accuracy, manual processes, and regional VAT filing requirements.
After multiple discussions with Emporis Experts, the company decided to go ahead with Microsoft Dynamics AX and customised solutions from Emporis for region specific taxation requirements.
Emporis Solutions
Emporis, a premier software implementation company, undertook the task of deploying Microsoft Dynamics AX across the businesses’ Middle East operations.
The project included:
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Full Cycle Implementation
Complete implementation of Microsoft Dynamics AX modules, including General ledger, Accounts Payable, Accounts Receivable, Inventory, Warehouse Management, and more. -
Data Migration
Accurate migration of opening balances, open transactions, and month-wise trial balances from the legacy SL system to Dynamics AX, covering 4 legal entities. -
Regional Compliance
Configuration of Middle East-specific taxation, VAT filing, and localization setups to meet the unique requirements of each country. -
Decimal Transaction Management
Support for three decimal transactions in Kuwait and Oman, while restricting it to 2 decimal transactions in (UAE and Qatar). Adhere to local transaction precision requirements while ensuring compatibility across entities. -
Advanced Reporting
Design and integration of Management Information System (MIS) reports using SSRS, facilitating data exports to Hyperion MIS tool and other external reporting tools. -
Bank Reconciliation Automation
Streamlining bank reconciliation processes to minimize manual effort and improve accuracy.
Benefits of the Solution
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Efficient Data Management
Group Common COA implemented for 8 Legal entities including the four new legal entities and seamless data migration to follow group reporting. -
Automated Processes
RFQ Tendering: Automated RFQ generation, comparison, and vendor selection, based on regional specifications, to ensure faster procurement processes.
Bank Reconciliation: Automation reduced manual workload and errors.
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Improved Decision-Making
Real-time financial data through enhanced MIS reports empowered the management to make informed decisions. -
Efficient Warehousing
Set-up Intercompany processes for warehouse distributions, thereby improving efficiency and productivity.
Results
- The deployment of Microsoft Dynamics AX significantly improved operational efficiency by unifying the businesses’ financial and inventory management processes across four countries.
- Accurate data migration and implementation with implementation of Group Common COA, ensured seamless integration with existing systems.
- Configurations for three decimal transactions specific to Kuwait and Oman improved accuracy in regional operations.
